What applications are supported by Call Quality Monitoring?

The correct answer indicates that Call Quality Monitoring supports both Zoom and Teams, which reflects a comprehensive capability in monitoring the quality of audio and video calls for two widely used platforms in business communication.

Call Quality Monitoring is essential for ensuring that users have a seamless and satisfactory experience during calls, particularly in environments that may rely heavily on remote communication tools. Both Zoom and Microsoft Teams have become integral parts of daily operations for many organizations, making it crucial to have robust monitoring solutions in place.

The capability to monitor these applications provides insights into performance metrics, helps identify issues such as latency or packet loss, and assists IT teams in troubleshooting. This dual support allows organizations to utilize either platform while maintaining high standards of call quality, which is paramount for effective collaboration in remote working scenarios.

Therefore, recognizing that Call Quality Monitoring encompasses both applications reinforces the utility of this feature in supporting diverse communication needs across modern enterprises.