What is a capability of ZDX Call Quality Monitoring?

ZDX Call Quality Monitoring is specifically designed to track and assess the quality of voice calls in managed environments. One of its main functions is to monitor call quality for meetings that take place within configured tenants. This capability allows organizations to gain insights into various aspects of call performance, such as audio clarity, latency, jitter, and packet loss, which can significantly impact user experience during meetings. By continuously monitoring these parameters, ZDX enables IT teams to identify issues early and optimize the overall communication experience for users.

The other options, while they may address various aspects of call management, do not specifically highlight the core functionality of call quality monitoring that ZDX provides. For instance, preventing unauthorized call access pertains to security measures, optimal call routing paths relates to network performance and efficiency, and generating reports on call duration only would not encompass the comprehensive range of metrics that ZDX is capable of analyzing regarding call quality. This makes the ability to monitor call quality for meetings the most relevant and accurate representation of what ZDX Call Quality Monitoring offers.