What is the primary purpose of the Smooth ZDX score?

The primary purpose of the Smooth ZDX score is to reduce noise and variance in data. In digital transformation and network performance monitoring, it is essential to have reliable metrics that accurately represent user experience and application performance. Noise refers to random fluctuations that can obscure meaningful trends in data, while variance describes how much the values of a dataset differ from one another. By smoothing out this data, the Smooth ZDX score provides a clearer and more consistent view of performance metrics over time, allowing organizations to make informed decisions based on actual trends rather than being misled by temporary spikes or drops that do not reflect the overall user experience. This leads to better diagnostics and enhances the quality of insights derived from the data.