What permissions are necessary for configuring Teams call quality monitoring?

Study for the Zscaler Digital Transformation Engineer (ZDTE) Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

The correct answer highlights the necessity of having admin privileges to both authenticate Office 365 and accept permissions through the Microsoft Graph API for configuring Teams call quality monitoring. This is critical because the Microsoft Graph API is the gateway through which applications interact with Microsoft 365 services, including Teams.

An administrator needs to authenticate the Office 365 environment to ensure secure access and the appropriate scope of access to call quality data. These permissions enable the extraction of comprehensive call quality insights that are essential for monitoring and improving the user experience within Teams.

The aspect of obtaining permissions through the Graph API is particularly integral, as it allows the application to request access to specific data points, ensuring that only the necessary information is monitored and complies with organizational security policies. This level of access is crucial for effective monitoring and helps maintain sensitivity around data privacy while delivering insights into call performance and other metrics.

In contrast, options involving basic user access, global admin access without the specific API context, or merely managerial access do not encapsulate the technical requirements or the permissions necessary for a proper and secure configuration of Teams’ call quality monitoring functionalities.

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