When Zscaler identifies a document that is potentially harmful, what is its policy?

When Zscaler identifies a document that is potentially harmful, the policy is to quarantine the document. Quarantining involves isolating the document to prevent any potential harm to the users and the network. This action is a critical step in cybersecurity practices as it allows administrators to investigate the document further without exposing the system or user to risk.

Quarantining helps ensure that if the document is indeed harmful, it can be completely removed from circulation, thus protecting the integrity of the organization's data and maintaining security protocols. This process is invaluable for mitigating threats and ensuring compliance with security policies. By isolating suspected harmful content, Zscaler empowers organizations to respond to potential threats efficiently and effectively, preserving the overall security posture of the organization.